Opportunity to work at Wickers World Ltd!

July 8th, 2014

We are searching for two individuals to join our flight administration office team. These are part-time long-term positions, working with a successful local business; we are the largest independent provider of balloon flights in the UK and were one of the first CAA licensed operators over 25 years ago.

The office duties cover most aspects of our business administration, including:

  1. Scheduling of balloon flights and making flight reservations for customers.
  2. Processing bookings and taking telephone orders.
  3. Rostering pilots and ground crew.
  4. All aspects of customer care and relations.
  5. Invoicing corporate clients.
  6. Assisting with marketing, including company Facebook pages.
  7. Maintaining our computerised customer database.
  8. Other promotional/administrative tasks as required.

Clearly, we will give full training on all of our business activities and also on the bespoke software reservations package that we utilise.
In addition to the office based duties above, there are further opportunities for the appropriately suitable candidate to work with the hot air balloon ground crews. Some of our staff have even qualified as private pilots (although this is entirely optional!) after passing the Civil Aviation Authority training program & examinations, with a view to gaining their commercial qualifications in due course.

The successful applicants will have:

  1. an excellent telephone manner.
  2. a high level of literacy and letter writing abilities.
  3. good organisational skills.
  4. an outgoing and confident personality – to match the exciting services that we provide.
  5. strong computer skills, including use of Microsoft Office products.
  6. the ability to manage their own time efficiently and work on their own initiative.
  7. an extremely reliable, punctual and dedicated attitude to their role.

We are busiest through the summer months, and so most holiday time must be taken in the period from September to April.
We operate normal office hours (Monday to Saturday, 9am to 5.30pm) and it is proposed that the two successful candidates will share the hours equally.
Basic salary is £9,000 per candidate for a 22.5hr week with the opportunity to earn an additional circa £3000 if optional ground crew duties are undertaken (extra hours apply).
We are fairly flexible on a start dates, with the earliest date being the 28th July, or later into August if you need to give notice to your current employer.

You will need to have your own transport due to the rural location of our office near Great Haywood.

A typical morning in our office!

Please apply by email to  jon@wickersworld.co.uk, enclosing your CV and a detailed description of why you would suit our business requirements. Take a close look at our website to find out more about our company and the services that we provide. We expect a high volume of applicants, so please tell us what makes you stand out.

Subject to demand, we may initially select candidates based on their CV as described above, and then carry out telephone interviews before calling any applicant for interview in person. Please ensure that you provide contact telephone numbers and if necessary an indication of convenient times for us to call you.

Jon Rudoni.
Wickers World Ltd.