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Customer Testimonials

June 4th, 2014

Welcome to our customer testimonial page. Please take the time to read what other people think about us and ballooning in general!

*****

It was a fantastic experience and have mentioned this to our friends.  Jon the pilot explained in great detail what to expect which was lovely.  Yesterday I visited some friends of ours and we viewed the photos from their laptop.  Their son thought it was great.

I have taken lots of photos (off course).  My husband took photos of the balloon from the ground.  I believe Jon said the height which we flew was 1 mile. I have lots of photos of the children in the basket which is amusing.  I am sure they will mention their adventure at school – they were so excited.  When my husband is able to, we will e-mail some photos to yourselves.

Please say thank you to Jon.

Bye for now.

Glynis Carr

*****

Really enjoyed the trip.

Alan Frost

*****

Wow, What can we say except thank you so much. It was a truly wonderful experience. The staff, pilot and people in the office have been great.

Thank you again,

Angela Shipp

*****

Hi Holly,

Kate and I had a fantastic time, got some great pictures of our house and surrounding areas. Jon and the Team were very friendly and welcoming throughout the whole experience.

Would definitely do it again and shall recommend to all our friends!

Best Regards,

Rob Ash

*****

Both myself and my husband enjoyed our balloon flight it was very peaceful up there and our pilot was very plesent and informative; we would both go again!

Olwen Ayers

*****

Hi All – Thanks for a great day out last Sunday – please say thank you to all involved.

Regards

Ian Froehlich 

*****

Dear John,
Just a quick email to thank you and all the team for our fantastic flight yesterday afternoon. Joanne (Charlton) and I really enjoyed it and it was well worth the wait, it has been a while since we enjoyed ourselves so much.

We have told all our friends about it and have said we would love to do it again next year.

Thanks again

Steve and Jo

*****

Just a quick note to say very many thanks for a great afternoon on Thursday.

You really made it so very enjoyable.  It was clear that you were enjoying yourself as well as being ‘at work’.  Thanks for being so open and chatty with us all, almost as if it was a novel experience for you too – which it clearly WASN’T !

Val and I both enjoyed the flight very much and are glad that we chose to come with Wickers World and had the pleasure of flying with you.  The fact that Adam was able to join in at the last minute added a special bonus.

Thanks again.  We shall have no hesitation in recommending you to anyone who wants to know about ballooning.

Best wishes,

Dave and Val Taylor

*****

Thank you for such a wonderful experience! An experience that we will cherish forever. We arrived at Shugborough Hall and were immediately put at ease by the professionalism that the team conveyed. The flight was truly breathtaking, words cannot begin to explain how beautiful the world looks whilst silently floating above it. A big thank you to the team and hope to see you all again soon.

Chris McDonald

*****

WOW! (Wonder of Wickers!)

Thank you so much for a fab flight yesterday morning. The professionalism, passion and knowledge of everyone in the team that we encountered was unsurpassed. You made it a truly memorable event, that we have still haven’t stopped telling others about!

Look forward to taking a further flight with yourselves in the near future.

Mr G Turner

*****

Thank you all very very much for a fantastic balloon flight last Sunday morning at Dearnford Lakes. My wife Sally actually had a brandy and lemonade at 5am last Sunday and another as we arrived at the location because she was that worried.

No need at all with Kevin the pilot and the two guys who were with him putting her at ease straight away. I was drafted in at the last minute to replace my wife’s friend Melanie who could not make it and was not totally convinced I wanted to do this myself.

But it was a remarkable experience that was enjoyed by Sally, her mother Josie and myself on an absolutely stunning morning over Shropshire. Thank you all again so much for making our day certainly one to remember for the rest of our lives. Absolutely Brilliant.

Mr & Mrs Bebbington

*****

Thank you for a wonderful flight, and absolutely superb experience, from Shugborough this morning. We were delighted by every aspect of our adventure!

Mr Steer

 *****

Just wanted to send a quick note of thanks to all the Derbyshire team that made our balloon flight on the morning of the 1st september so fantastic.
The flight was a birthday present for my mum for her 60th & both of us had an amazing time.

L Gardener

*****

My daughter, Paige, and I flew with you last evening. We both would like to thank you for the experience. The take off and landing were smooth and we felt absolutely secure the whole time. The views from the sky were stunning and the commentary from our Pilot, Graham, were really helpful.
All in all a wonderful experience, even down to repacking the balloon etc on landing! We’d certainly recommend you to others

Mr Edwards

*****

I just wanted to drop you a little line to say a big “THANK YOU” for making my auntie’s (Beryl Blood) flight yesterday afternoon the most wonderful experience she has ever had in her 80 years! She was so worried about so many things, but the pilot and groundsmen put her at ease straight away and she had the most thrilling time.

Mr Sketchley

*****

I just wanted to thank you for such a wonderful  experience my mum and daughters loved every moment, it was perfect a very professional service  from begining to end.

N Harris

*****

At first I was apprenhensive due to my fear heights but it was absolutely fabulous. I can’t wait to do it again, it exceeded all expectations. Flying in the Autumn was great, the colours and the context of the landscape were fantastic.

I can’t wait to do it again and I think i’m going to go for a cold frosty morning. I would highly recommend the company and the experience to anyone.

Mr Wilcox

*****

Thank you from the bottom of our hearts, we would not know where to start to tell you how happy you made him, He well never forget the experience. You are all very kind, once more, many thanks.

Mr and Mrs Stafford

*****

Just wanted to say a massive thank you for yesterday, the flight was fantastic. Even though we had one flight cancelled due to the weather it turned out that a winter flight was worth waiting for.

Mr Parsons

*****

It had always been an ambition for my husband to do a balloon flight. I have to admit that I was very nervous as I don’t like heights. I can honestly say that I never had a moment of fear from the time we set off.

Mrs Talbot

 *****

Hi I would like to say a big thank you to everyone who was working with the balloon flight yesterday morning from Pitchcroft Worcester, my Dad and I had an amazing time! The text message I received from you on Friday afternoon saying great weather and spaces available is a great service and brilliant reminder.

Miss Martin

*****

A truly memorable experience for both of us and will always be part of the memory bank.

Mrs Edgington

*****

What a fantastic flight. (Still waiting to come back down to earth!)

Mr and Mrs Bain

*****

I would like to thank you for a wonderful experience on that day and the photograph is simply amazing.

Mr and Mrs Branington

*****

Thank you so much for a really enjoyable experience this morning.
Both my friend, Ruth and I had a terrific time and the pilot and the crew were such nice people, it made it all the more fun.

Mrs Hannasford

*****

We were most impressed with the whole professional operation of the team, and will certainly recommend you to others.

Mr and Mrs Hemming

*****

Being a nervous passenger the friendly and professional way in which Wickers World handled the flight was very reassuring.

Mr Stephens

*****

 
 

Shopping Around For A Balloon Flight? You Should Read This First!

June 1st, 2014

Buying a balloon flight is easy – there are loads of web sites selling them! However, choosing between different companies may be a little more tricky, and so here we offer you some useful impartial advice so that you can make an educated decision before you part with your money!

1. Firstly, and most importantly, how easy will it be to get your flight?

You see, there are some big balloon companies out there that sell thousands more vouchers than they ever fly. Indeed, they count on the fact that thousands (yes, thousands!) of their customers will never get a flight! This is called ‘breakage’ and these companies love it!

Furthermore, they advertise dozens and dozens of launch sites to entice you into thinking that you’ll fly from somewhere of your choosing, but fail to mention that they rarely, if ever, fly from some of these venues. We urge you to take a look at something like TripAdvisor to get a feel for what other customers really think. Start with our own results if you like by clicking the following links – we have nothing to hide:

 

Notice that these other operators do not allow you to see their flight schedule until AFTER you’ve bought your voucher! Well that’s pretty darn tricky! Maybe they don’t want you to know how overbooked they are or how rarely they fly from your area….. With us, you can always see what we have booked for the next month or two by clicking on the ‘book date’ button.

To make it simple, let us stress the following: Wickers World makes more flights, and carries more passengers, than any other operator in this region. In the last 12 months, our balloons have made hundreds of flights from our venues across Staffordshire, Cheshire, Worcestershire, Warwickshire, Derbyshire, Shropshire and Herefordshire – just like the year before, and the year before that, and the…well, you get the idea!

2. Ask how many balloons the company operates at the same time.

If a company has to cover a hundred launch sites with just a couple dozen balloons, customers may find it difficult to get their flight when they want it! Again, it’s a question of “buyer beware”: if you don’t ask these questions, nobody is going to tell you the answers! Here at Wickers World we have flights scheduled every day (except Christmas!) from our areas of Derbyshire, Cheshire/Shropshire, Staffordshire, Worcestershire/Herefordshire and Warwickshire/Gloucestershire – that’s outstanding service for you. We are out flying in December, January and February through the winter (when many operators don’t even bother to fly at all), and have some spectacular flights on those frosty days in the snow! That’s how we fly almost 6000 passengers each year!

3. Do you want to deal with an impersonal call centre, or a local family business?

We’re a family business, offering that extra personal contact. Call our office and you are as likely to speak to one of the pilots as you are to one of our reservations girls! If you need first-hand information, or local advice, our team are experienced and expert at everything we do – we’ve been doing it for over 24 years!

4. You want value for money, don’t you?

Well, check out our competitors’ advertised flight durations, and you’ll find most of them are offering flights of about (or ‘approximately’) one hour. Does that mean 40 minutes? 50 minutes? Who knows! Our flights are GUARANTEED to be AT LEAST one hour in duration, and are regularly closer to an hour and a half! How much has that free gift or glass of  cheap ‘bubbly’ cost you, if you only get 40 minutes in the air?

5. Finally, don’t forget our price promise!

If you find an equivalent flight service for less, from a company based within 100 miles, we’ll beat the price by £10! It’s that simple! Just call us on (01889) 88 22 22.

So be careful out there – there are some traps you need to be aware of.
Some companies are very good at selling you a voucher, but definitely not so good at providing the service you’ve paid for!