Buying a balloon flight is easy – there are loads of web sites selling them! However, choosing between different companies may be a little more tricky, and so here we offer you some useful impartial advice so that you can make an educated decision before you part with your money!
1. Firstly, and most importantly, how easy will it be to get your flight?
You see, there are some big balloon companies out there that sell thousands more vouchers than they ever fly. Indeed, they count on the fact that thousands (yes, thousands!) of their customers will never get a flight! This is called ‘breakage’ and these companies love it!
Furthermore, they advertise dozens and dozens of launch sites to entice you into thinking that you’ll fly from somewhere of your choosing, but fail to mention that they rarely, if ever, fly from some of these venues. We urge you to take a look at something like TripAdvisor to get a feel for what other customers really think. Start with our own results if you like by clicking the following link – we have nothing to hide:
Notice that these other operators do not allow you to see their flight schedule until AFTER you’ve bought your voucher! Well that’s pretty darn tricky! Maybe they don’t want you to know how overbooked they are or how rarely they fly from your area….. With us, you can always see what we have booked for the next month or two by clicking on the ‘book date’ button.
To make it simple, let us stress the following: Wickers World makes more flights, and carries more passengers, than any other operator in this region. In the last 12 months, our balloons have made hundreds of flights from our venues across Staffordshire, Cheshire, Worcestershire, Warwickshire, Derbyshire, Shropshire and Herefordshire – just like the year before, and the year before that, and the…well, you get the idea!
2. Ask how many balloons the company operates at the same time.
If a company has to cover a hundred launch sites with just a couple dozen balloons, customers may find it difficult to get their flight when they want it! Again, it’s a question of “buyer beware”: if you don’t ask these questions, nobody is going to tell you the answers! Here at Wickers World we have flights scheduled every day (except Christmas!) from our areas of Derbyshire, Cheshire/Shropshire, Staffordshire, Worcestershire/Herefordshire and Warwickshire/Gloucestershire – that’s outstanding service for you. We were out flying in December, January and February last winter (when many operators don’t even bother to fly at all), and had some spectacular flights on those frosty days in the snow! That’s how we fly almost 6000 passengers each year!
3. Do you want to deal with an impersonal call centre, or a local family business?
We’re a family business, offering that extra personal contact. Call our office and you are as likely to speak to one of the pilots as you are to one of our reservations girls! If you need first-hand information, or local advice, our team are experienced and expert at everything we do – we’ve been doing it for over 24 years!
4. You want value for money, don’t you?
Well, check out our competitors’ advertised flight durations, and you’ll find most of them are offering flights of about (or ‘approximately’) one hour. Does that mean 40 minutes? 50 minutes? Who knows! Our flights are GUARANTEED to be AT LEAST one hour in duration, and are regularly closer to an hour and a half! How much has that free gift or glass of cheap ‘bubbly’ cost you, if you only get 40 minutes in the air?
5. Finally, don’t forget our price promise!
If you find an equivalent flight service for less, from a company based within 100 miles, we’ll beat the price by £10! It’s that simple! Just call us on (01889) 88 22 22.
So be careful out there – there are some traps you need to be aware of.
Some companies are very good at selling you a voucher, but definitely not so good at providing the service you’ve paid for!