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Frequently Asked Questions – Buying A Flight Voucher.

October 10th, 2008

For most customers, buying a balloon flight voucher is not an everyday experience! Naturally, you have many questions, and need some answers!

Here is a brief list of the most popular questions and their answers:

1. Do I need to choose a date? – No, most customers buy a voucher without choosing a particular date for the flight. This is usually because the voucher is a gift for somebody else, and is often a surprise (maybe for a Birthday or Christmas), and so it’s not possible to ask the recipient in advance about when they’d like to take their balloon flight!!

2. Is there any age limit? – No, there is no legal age limit, although we do not recommend taking children younger than about 8 years of age. This is because young children may behave in an unpredictable manner, and it would be a shame for everybody, if, for example, the child wanted to land soon after we’d taken off! Also, the side of the basket is about 3’10″ high, preventing small children from seeing over the side. It’s simply not practical to hold young children up, so that they can see over the edge – think about Michael Jackson dangling his baby over the hotel balcony a few years back! At the other end of the age scale, we have no issue with our more mature passengers, and fly hundreds in their seventies, eighties or even nineties. We’re still looking for our first centenarian passenger! Just keep in mind that a small degree of agility may be required, and that the balloon may land in a field that requires passengers walking a short distance across a bumpy terrain – nothing unusual, but just regular rural stuff! Finally, whether young or old, remember that balloon baskets do not have seats, and so passengers need to be able to stand for an hour or so. This is not as strenuous as it may sound, because passengers tend to lean on the side of the basket, and move about in their compartments, shifting their weight and position to be comfortable – imagine leaning on a field gate as a good analogy.

3. Does the price include everything? – Yes, there’s nothing else to pay. Our prices include VAT, insurance, a flight voucher that’s valid for a whole year, return transport from wherever we land back to the launch site, and free access for a many spectators as you wish to bring! Balloon launches are a spectacular and exciting occasion, so bring the family – kids love it!

4. What kind of weather does ballooning need? – We need clear, calm, and dry conditions. More specifically, we cannot fly if the visibility is below 3000 metres, or if the surface wind is stronger than about 8mph. Rain is usually accompanied by fresher winds and poor visibility, and of course thunderstorms are the most violent phenomena of all! To get the best weather for ballooning, we fly either early in the morning, or last thing at the other end of the day – basically within the first and last few hours of daylight each day! Of course, if the weather causes your flight to be postponed, you simply rebook for another date.